Social
Social
Transform your business
The biggest change in how work gets done in a generation is happening right now. Just as social technologies have changed our personal lives, Social Business is changing how enterprises create competitive advantage. Social Business is the new way to engage employees, customers, and the social web. Jive is best-in-class for achieving business breakthroughs in these key areas.
Collaboration & Corporate Communications
Imagine people working together to produce massive results.
Social collaboration software is at the heart of the new enterprise. Using Jive's collaboration platform, co-workers come together to swarm on problems, seize opportunities, and make the important outcomes happen.Social Marketing Communities
Building communities is the new way to drive revenue.
Your customers love the web. All day, every day, your prospects and customers are sharing, blogging, texting, and searching for what to buy. Make it easier to decide where and how to engage. Convert them into members of your own company-branded community.
Customer Support Communities
When customers serve each other, good things happen.
Jive-powered customer support communities are the new way to reduce support costs and increase customer satisfaction. Every piece of knowledge about how to solve customers problems gets captured and is immediately available to customers, support reps, partners, and product teams.Sales & Channel Enablement
Optimise sales results in ways Sales Force Automation never could.
Jive is the new way to power selling teams, with a real-time, always on, mobile-ready platform with all of your selling assets in one place. Selling is inherently collaborative and for the first time sales teams have the technology they need to coordinate their actions, collaborate with each other and customers, to win more business.
Social Media Monitorning
Turn insights into action.
Reactive marketing is no way to grow a business. Yet the fleeting opportunities and swift judgment of the social web are forcing marketers into a corner. Jive's social media monitoring software lets you listen to, analyze, and respond to conversations about your company on the social web.Open Government
The new way to govern. For the people, by the people.
Too much government is built on technology and processes that aren't intuitive. Critical data is trapped in siloed systems, people's minds or languishing in archives. You need instant access to the expertise, people, activities and content that matter and to engage constituents in an online community to better shape policies.
Jive is proven in establishing trusted, secure online communities for government agencies.
The 18 Social Business Imperatives
The new way to produce breakthroughs in revenue, cost, and innovation.
Opportunities like Social Business don't come along often. It is now possible to make a quantum leap in business outcomes. Fast. The jump in results happens across three areas of engagement: the way you engage your employees, customers, and the Social Web.
Leading companies and government agencies apply Social Business practices and Jive technology in 18 distinct areas:
Engage
Employees
- Innovation Acceleration
- Corporate Communications
- Expertise Location / Corporate Directory
- M&A Integration
- Contact Centre Enablement
- Sales & Channel Enablement
Engage
Customers
- Event Communities
- Social Commerce
- Community Based Support
- Account Management
- Customer Innovation
- Social Marketing
Engage
the Social Web
- Product Launches
- Community Recruiting
- Social Brand Management
- Service Everywhere
- Social Selling
- Competitive Intelligence
Speak to one of our Jive experts.
Business Transformation for Social
Our Business Transformation Maturity Model provides a framework to determine the maturity level of your organisation with clearly defined initiatives designed to transform your business into a market leader moving forward into the enterprise evolution.
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Business Imperatives
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